Shipping Policy
Posted February 14, 2021
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Process and delivery time
- Shipping Rates
Free shipping! (special promotion) for ordering products from Muscle Food Shop - Delivery is made every working day except Sunday and public holidays.
| area | Time period | Detail |
|---|---|---|
| Bangkok and its vicinity | Next 2 business days | Order before 2pm, next 2 days delivery before 6pm ** Except orders Friday after 2pm, Saturday and Sunday. Will deliver products on Wednesday before 6 p.m. ** |
| Other provinces in the Muang district area | Next 2 business days | Order before 2pm, next 2 days delivery before 6pm ** Except orders Friday after 2pm, Saturday and Sunday. Will deliver products on Wednesday before 6 p.m. ** |
| Other areas | 3 working days |
Please check the shipping address. For speed and accuracy in product delivery
- Company name / store name (for shops and companies)
- Building alley number (apartment, condominium)
- House number (private house)
- Postal code
If your shipping address details are wrong Please inform us immediately. By sending an email And your order ID to us. Along with a telephone number that you can contact So that we can send sms or contact you back
Payment method
- Pay via online system / channel 123
- Must have a person who can contact And ready to receive the product at the destination
- If the product has arrived at its destination Can’t contact Or no person has already received the product The product will be stored and sent back to us.
In the event that there is no recipient of the goods
- If you do not receive the product In the specified period Please send your purchase order back to us by email or
- Send us an email back to Support@Musclefoodshop.com under “Item not received.” So that we will be easy to follow. We will hurry to find your product. And delivered to your hand As soon as possible
- In case of missing products from your order The company will hurry to deliver the delivery to you as soon as possible.
- In case of missing products from your order Is a piece of a product or a product You must notify the company as soon as To make an appointment to pick up all the products back to the company In this case, to ensure that the return of the product is complete, Please wrap the product in its original packaging. With complete equipment including receipt / tax invoice
Precautions for ordering and shipping
- If your shipping address details are wrong (address, zip code), please notify us immediately. By sending an email And your order ID to us.
- Products once shipped cannot be exchanged, such as changing the shipping address. , Change the taste, change the size, increase or decrease the number that is not due to our fault
- Please inform them in your order. In order to cancel the order please. Before delivery Or pay for product
- For unaccompanied shipments The company would like to charge a delivery fee of 150 baht / time.